FAQ / Frequently Asked
12 questions · ~3 min read
Everything youneed to know, plainly.
No decks. No discovery calls. Just answers. Twelve of the questions founders ask before briefing us, with the version we give in the Telegram thread.
01 / Questions
Tap a question to expand. We answered them the way we’d answer them in your Telegram, not the way an agency landing page would.
- Fast. Once we align on scope, we issue a brief template within 24 hours. Your first Monday brief lands the following week. By day 7 your community infrastructure is live, your moderation team is deployed, and your first sprint is in motion. We do not have a 30-day strategy phase before work begins.
- We work with projects across the entire lifecycle, from seed and presale through to post-TGE ecosystem scaling. Engaging us early gives us the most leverage: we design the GTM strategy and operating cadence alongside the build, so distribution ships in step with the product. Teams that bring us in later get the same operating book, we just move into a running market faster.
- You get the desk, not the org chart. One regional lead owns your account operationally. Both founders are in your Telegram thread and read every Monday brief personally. If something needs escalating, you message them directly. There is no ticket system between you and the people doing the work.
- Not at all. While we are built to be your full-stack, single point of accountability, we tailor every engagement to your exact gaps. Whether you need an end-to-end launch partner or targeted support for KOL management and quest campaigns, we build a customized sprint that fits. You pick the problem. We bring the solution.
- We are open to hybrid structures, a base retainer in stablecoin or fiat plus a token allocation for long-term engagements where we have conviction in the project. We do not work on pure token-only deals. Every structure is discussed transparently at the brief stage, no surprises.
- Galxe, Zealy, Intract, Layer3 and TaskOn are our primary stack, selected based on your chain, audience profile, and campaign objective. We have run 4.6M+ quest completions across all five. We also build custom on-chain quest logic for projects that need something the off-the-shelf platforms cannot support.
- That is exactly when the work matters most. Bear markets are when we build the community infrastructure, retention systems, ambassador programs, education tracks, and moderation quality, that makes a project defensible when sentiment turns. Projects that hired us pre-bear retained their core communities through 2022. Projects that hired agencies optimizing for follower counts did not.
- Real, Web3-native humans. We provide dedicated moderation teams covering your Discord and Telegram 24/7 across all time zones. We handle spam removal, scam detection, member onboarding, and engagement, keeping your community safe and active around the clock. No bots, no outsourced tier-1 scripts.
- Structure, accountability, and real KPIs. Most ambassador programs are Discord role giveaways. Ours are tiered systems, Gold, Silver, Bronze, with deliverables, performance reviews, and rewards that scale with output. We recruit from your existing community, train them on your narrative, and track their output weekly. By month three the program is largely self-sustaining. That is the design goal.
- Over the years we have built a curated network of top-tier Web3 partners, VCs, launchpads, market makers, and exchanges. When you partner with us, you gain access to this network for warm introductions that actually convert. Not cold intros through a shared Notion doc. Actual calls with people who already trust our judgment.
- We build the ops layer most agencies ignore. A KOL campaign that generates 500 leads is worthless if your CRM cannot handle them. We set up the automated workflows, n8n, Zapier, Notion, whatever your stack needs, so every lead, every ambassador, every community signal flows into a system your team can act on. Founder-level rigor on the backend, not just the front.
- No. We are a global Web3 agency. While we leverage our deep Latin American roots to produce highly impactful IRL events and regional amplification, our digital campaigns, KOL networks, and community-building efforts span the globe. We scale your project wherever your target audience is.
STILL CURIOUS
Still have a question the brief answers faster.
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